Virtual Assistant services for sole traders and SMEs

Welcome to It’s Me Grace. I provide warm, friendly and professional Virtual Assistant support for busy business owners who need reliable help with admin, organisation, communication and special projects. Based in Devon and working remotely across the UK, I help you create more space in your week without the commitment of hiring in-house.

Business support that feels personal

I understand that handing over tasks can feel like a big step, especially when your business is personal to you. My role is to make that step feel easier. I can help with the practical work that keeps your business moving, from inbox support and diary management to documents, reporting, customer communication and process improvements.

For sole traders and SMEs

Whether you are a sole trader wearing every hat yourself or an SME needing extra capacity, I can shape support around your priorities. You might need a few focused hours each month, regular weekly assistance or help with a defined project that has been sitting on the list for too long.

Organised, flexible and confidential

I work with everyday business tools including WordPress, WooCommerce, Office 365, Google Docs, Xero, QuickBooks, Sage, Trello, Canva, Teams and Zoom. I can follow your existing systems, help tidy them up or suggest a clearer way of working if things have become too informal. Confidentiality, care and clear communication are central to how I work.

How to get started

The first step is a conversation about where your time is going and what would make the biggest difference. From there, I can suggest a practical way forward and provide a tailored quote based on the support you need.

A sensible starting point is to look at what is taking the most time, what is being postponed and what would make the biggest difference if it were handled consistently. From there, I can suggest a practical first step, agree priorities and provide a tailored quote. Support can begin with a defined task, a short project or a regular arrangement depending on what is most useful.

What you can expect

• Warm, friendly and professional communication.

• Clear priorities, sensible updates and practical next steps.

• Confidential handling of business, client and customer information.

• Flexible support for sole traders, growing teams and SMEs.

• A calm, organised approach that helps reduce the pressure on your working week.

The bigger benefit

The real value of support is not only the task itself. It is the relief of knowing that something important is being handled carefully, the confidence that follow-ups are not being missed and the extra space it gives you to focus on clients, planning and the work that brings income into the business.

Not Sure What To Hand Over First?

You do not need a perfect brief before getting in touch. Tell me what feels heavy, repetitive, delayed or disorganised, and I can help you work out a practical first step.

From the blog

Admin

Daily Admin

Inboxes, diaries, documents, data entry and file organisation — the tasks that quietly eat into your week.

Client Care

Customer Follow-Ups

Enquiries, supplier messages, quotes, invoicing, payments and making sure nothing slips through the cracks.

Projects & Systems

Project Support

Research, reporting, CRM updates and presentations — calm, organised support when projects need momentum.

It’s Me Grace

Ready To Make Your Week Feel Lighter?

If your admin, inbox, follow-ups or projects are taking more time than they should, let’s talk about what would make the biggest difference first.